Position title
Zomato Recruitment 2023 - Online Jobs - Help Desk Post
Job Location
India
Remote work from: IND
Base Salary
USD11,000-USD18,900 Per month
Qualifications
12th pass/ Graduate
Employment Type
Full-time
Description
Zomato Recruitment 2023
Zomato, India's leading food delivery platform, is seeking a customer-centric and problem-solving Help Desk Executive to join our growing team. As a Help Desk Executive, you will play a crucial role in providing exceptional customer service and support to our valued customers, ensuring their satisfaction and resolving their issues promptly and efficiently.
Zomato Jobs near me
Responsibilities:
- Handle customer inquiries, complaints, and requests via phone, email, and chat
- Resolve customer issues efficiently, adhering to company policies and procedures
- Provide accurate and up-to-date information on Zomato's products, services, and promotions
- Escalate complex issues to senior team members for further assistance
- Maintain detailed records of customer interactions and issue resolutions
- Stay up-to-date on Zomato's latest offerings and customer support policies
Zomato Careers
Skills:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to listen actively and empathize with customers
- Patience and ability to handle stressful situations calmly
- Proficient in Microsoft Office Suite and customer support tools
- Ability to work independently and as part of a team
Hiring organization
Date posted
December 9, 2023
Valid through
March 31, 2024
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