Wipro Recruitment 2024

Wipro, a global leader in information technology, consulting, and business process services, is searching for passionate and empathetic individuals to join their team as Customer Service Trainees in 2024. If you thrive on exceeding expectations, have a knack for problem-solving, and enjoy building meaningful connections, then this might be the perfect opportunity for you to launch your career at a world-renowned organization.

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Responsibilities

• Provide exceptional customer service through multiple channels, including phone, email, and chat.
• Effectively resolve customer inquiries and concerns related to Wipro's diverse range of products and services.
• Build strong relationships with customers by actively listening, demonstrating empathy, and exceeding their expectations.
• Proactively identify and escalate complex issues to ensure timely resolution.
• Adhere to strict quality standards and performance metrics to continually improve service delivery.

Wipro Careers

Skills

• A people person with a genuine passion for helping others and exceeding expectations.
• A strong communicator with excellent written and verbal skills, including active listening and empathy.
• A problem-solver who can think critically, analyze situations, and find creative solutions.
• A multitasker who can efficiently handle multiple tasks and prioritize effectively.
• A tech-savvy individual comfortable working with computers and various software applications.
• A quick learner with a willingness to embrace new challenges and continuously develop your skills.