Wipro Recruitment 2023

The Customer Officer is responsible for providing exceptional customer service to Wipro's clients. This includes answering customer queries, resolving issues, and providing support. The Customer Officer must have excellent communication skills, be able to work independently and as part of a team, and be able to meet deadlines.

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Responsibilities:

• Answer customer queries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide support to customers on Wipro products and services
• Gather customer feedback and use it to improve customer service
• Meet or exceed customer satisfaction goals
• Adhere to Wipro's policies and procedures

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Skills:

• Excellent communication skills (verbal and written)
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to meet deadlines
• Proficiency in Microsoft Office Suite

Qualifications:

• Bachelor's degree in a related field
• 1-2 years of experience in customer service
• Excellent communication skills (verbal and written)
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to meet deadlines
• Proficiency in Microsoft Office Suite