Wipro Recruitment 2023-24

Wipro, a leading global IT services company, is seeking passionate and dedicated Customer Service Executives to join our dynamic team in [insert location]. In this vital role, you'll be the voice of Wipro, ensuring exceptional customer experiences through empathy, problem-solving, and a commitment to exceeding expectations.

Wipro Jobs near me

Responsibilities:

• Customer Advocate: Actively listen to customer concerns, understanding their needs and providing prompt and effective resolutions.
• Solution Architect: Develop creative solutions to customer inquiries and challenges, ensuring satisfaction and building lasting relationships.
• Communication Connoisseur: Communicate clearly and concisely with customers across various channels, including phone, email, and chat.
• Technology Navigator: Proficiently utilize customer service software and tools to manage interactions, track progress, and analyze data.
• Positive Champion: Maintain a positive and professional demeanor, even in challenging situations, fostering trust and building rapport with customers.
• Continuous Learner: Embrace ongoing training and development opportunities to stay updated on Wipro services and customer service best practices.

Wipro Careers

Skills:

• A passionate and empathetic individual with a genuine desire to help others.
• Excellent communication and interpersonal skills, building rapport and connecting with customers from diverse backgrounds.
• Strong problem-solving abilities, with the ability to think critically and identify solutions to complex customer inquiries.
• A detail-oriented and organized individual, ensuring accuracy and efficiency in handling customer interactions.
• Proficient in computer skills, including Microsoft Office Suite and customer service software.
• Ability to work independently and manage multiple tasks effectively in a fast-paced environment.