Position title
Wipro Careers For Freshers – Latest Job Notification – Customer Experience Agent
Job Location
India
Remote work from: IND
Base Salary
USD15-USD21 Per hour
Qualifications
Graduate
Employment Type
Full-time
Description
Wipro Careers For Freshers
As a Customer Experience Agent, you'll be the first point of contact for our valued clients, providing them with prompt, accurate, and personalized support across various channels. You will be responsible for:
Wipro Jobs near me
Responsibilities:
- Providing exceptional customer service: Handle customer inquiries, requests, and complaints through phone, email, chat, or social media.
- Resolving issues efficiently: Diagnose and resolve customer issues promptly and effectively, ensuring their satisfaction.
- Building strong relationships: Develop positive relationships with customers, fostering trust and loyalty towards Wipro.
- Proactive problem-solving: Identify and anticipate customer needs, proactively offering solutions and exceeding expectations.
- Knowledge acquisition: Continuously learn about Wipro's products, services, and policies to provide accurate and up-to-date information to customers.
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Wipro Careers
Skills:
- Excellent communication and interpersonal skills: The ability to clearly articulate information, actively listen to customers, and build rapport.
- Empathy and problem-solving skills: Understand customer needs and concerns, offering solutions with empathy and finding resolutions efficiently.
- Technical proficiency: Familiarity with various communication channels and relevant software applications.
- Adaptability and resilience: Thrive in a fast-paced environment and handle pressure effectively.
- Strong work ethic and a commitment to continuous learning.
Tags: Wipro , recruitment, job opportunities, career, hiring, job search, job application, Wipro careers, work at Wipro , job openings, job vacancies, job opportunities at Wipro , Wipro jobs, Wipro recruitment 2024, Wipro hiring 2024
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Hiring organization
Date posted
February 22, 2024
Valid through
August 31, 2024
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