Virtual Assistant Jobs

As an Amazon Virtual Assistant, you'll be the friendly voice and helping hand behind the scenes, providing exceptional customer service and support through various channels, including phone, email, and chat. You'll be a problem-solver, a resource guru, and a champion for our customers, ensuring their needs are met with efficiency and a smile.

Amazon Careers for Fresher

Responsibilities:

• Provide exceptional customer service: Actively listen to customer inquiries, identify their needs, and offer solutions with accuracy and empathy.
• Navigate complex situations: Resolve customer issues efficiently and effectively, escalating when necessary.
• Maintain accurate and up-to-date knowledge: Stay informed about Amazon policies, products, and services to provide accurate information to customers.
• Promote a positive brand experience: Build rapport with customers, fostering a positive and trusting relationship with Amazon.
• Work independently and collaboratively: Manage your own workload while collaborating effectively with other team members.

Amazon Jobs in Kolkata

Skills:

• Excellent communication and interpersonal skills: Ability to build rapport, actively listen, and effectively communicate with customers in a clear, concise, and professional manner.
• Problem-solving skills: Ability to analyze situations, identify solutions, and implement them effectively.
• Strong organizational and time management skills: Ability to prioritize tasks, meet deadlines, and maintain a high level of accuracy.
• Technical proficiency: Familiarity with computers, the internet, and various software applications.
• Passion for customer service: A genuine desire to help others and make a positive impact on their experience.