Vadilal Recruitment 2023

We are looking for a highly motivated and customer-oriented Customer Care Agent to join our team at Vadilal. As a Customer Care Agent, you will be responsible for providing excellent customer service to our customers, resolving their issues quickly and efficiently, and representing the Vadilal brand in a positive and professional manner.

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Responsibilities:

• Answer customer inquiries about Vadilal products and services
• Resolve customer issues quickly and efficiently
• Provide excellent customer service
• Represent the Vadilal brand in a positive and professional manner
• Process customer orders and payments
• Investigate and resolve customer complaints
• Provide feedback to the Customer Care team to improve customer service

Vadilal Careers

Skills:

• Strong customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and handle multiple customer inquiries simultaneously
• Ability to remain calm and professional under pressure
• Proficiency in Microsoft Office Suite and other relevant software