Emami Recruitment 2024

Do you have a passion for helping others and a knack for resolving issues? Are you a clear communicator with a positive attitude? If so, a Customer Care Associate role at Emami could be your ideal fit!

Emami Jobs near me

Responsibilities:

- Respond to customer inquiries via phone, email, and potentially even social media, addressing a wide range of questions and concerns related to Emami's product portfolio.
- Research and troubleshoot customer issues related to product usage, side effects (if applicable), and overall satisfaction.
- Provide clear and accurate information about Emami's products and services, adhering to company guidelines and regulations.
- Proactively gather customer feedback and identify areas for improvement.
- Maintain accurate records of customer interactions and escalate complex issues as needed.

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Emami Careers

Skills:

- Excellent communication and interpersonal skills, with the ability to build rapport with customers and explain complex information clearly.
- Active listening skills to understand customer concerns effectively.
- Strong problem-solving skills and a commitment to finding solutions that leave customers satisfied.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in computer skills and a willingness to learn new technologies.
- A positive and enthusiastic attitude with a dedication to providing exceptional customer service.