Unilever Recruitment 2023

The Customer Service Representative is responsible for providing excellent customer service to Unilever's customers. This includes answering questions, resolving issues, and providing support. The ideal candidate will have strong communication and interpersonal skills.

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Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide support to customers with their products and services
• Escalate complex issues to the appropriate team
• Maintain a positive and professional demeanor

Unilever Careers

Skills:

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to remain calm and professional under pressure
• Proficiency in Microsoft Office Suite
• Experience with customer service software