Twitter Recruitment 2023

The Twitter Concierge is responsible for providing world-class customer service to Twitter users, celebrities, and other VIPs. This includes responding to tweets, DMs, and emails, as well as resolving issues and providing support. The ideal candidate will have a strong understanding of Twitter and social media, as well as excellent communication and customer service skills.

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Responsibilities:

• Respond to tweets, DMs, and emails from Twitter users, celebrities, and other VIPs
• Resolve issues and provide support
• Manage and track customer interactions
• Stay up-to-date on Twitter trends and best practices
• Develop and implement customer service initiatives
• Work with other departments to improve the Twitter experience

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Skills

• Strong sales and marketing skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to meet and exceed sales goals.
• Passion for social media.

Qualifications

• Bachelor's degree in marketing, communications, or a related field
• 1-2 years of experience in customer service or social media
• Strong understanding of Twitter and social media
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Strong attention to detail
• Ability to work under pressure