Tech Mahindra Recruitment 2023

The Desktop Support Technician is responsible for providing technical support to end users of the company's IT infrastructure. This includes troubleshooting hardware and software problems, installing and configuring new hardware and software, and maintaining the company's IT systems.

Tech Mahindra Jobs near me

Responsibilities:

• Provide technical support to end users via phone, email, and chat
• Troubleshoot hardware and software problems
• Install and configure new hardware and software
• Maintain the company's IT systems
• Respond to and resolve customer service requests
• Document all technical support incidents
• Stay up-to-date on the latest hardware and software technologies

Tech Mahindra Careers

Skills

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Experience with project management tools.
• Knowledge of relevant technologies and industry standards.

Qualifications

• Associate's degree in Information Technology or equivalent
• 1+ years of experience in desktop support
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Windows and Office Suite
• Knowledge of networking and security concepts