Tech Mahindra Recruitment 2023

Tech Mahindra is looking for a highly motivated and customer-oriented Call Center Representative to join our team. The ideal candidate will have a strong understanding of customer service principles and procedures, as well as the ability to remain calm and professional under pressure.

Tech Mahindra Jobs near me

Responsibilities:

• Answer customer inquiries and complaints in a timely and efficient manner
• Troubleshoot technical issues and provide solutions to customers
• Escalate complex issues to the appropriate team members
• Maintain a positive and professional demeanor at all times
• Work as part of a team to achieve common goals

Tech Mahindra Careers

Skills

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Excellent problem-solving skills
• Ability to remain calm under pressure
• Proficient in Microsoft Office Suite

Qualifications

• High school diploma or equivalent
• 1+ year of call center experience
• Strong customer service skills
• Excellent communication skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite