Tata Steel Recruitment 2023

The Customer Support Representative is responsible for providing excellent customer service to Tata Steel customers. This includes answering customer queries, resolving customer issues, and providing product and service information. The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent communication and problem-solving skills.

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Responsibilities:

• Answer customer queries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide product and service information to customers
• Escalate customer issues to the appropriate team as needed
• Maintain a positive and professional demeanor at all times

Tata Steel Careers

Skills:

• Strong marketing and business acumen
• Proven track record of success in developing and executing marketing strategies
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Office Suite and marketing software

Qualifications:

• Bachelor's degree in a related field (e.g., business, marketing, communications)
• 1-2 years of experience in customer service
• Excellent communication and problem-solving skills
• Strong attention to detail
• Ability to work independently and as part of a team