Tata Steel Recruitment 2023

The Customer Support Representative is responsible for providing excellent customer service to Tata Steel customers. This includes answering questions, resolving issues, and providing technical support. The Customer Support Representative must be able to work independently and as part of a team. They must also be able to work under pressure and meet deadlines.

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Responsibilities:

• Answer customer questions and resolve issues via phone, email, and chat
• Provide technical support to customers
• Document customer interactions in a CRM system
• Track and follow up on customer issues
• Work with other departments to resolve customer issues
• Stay up-to-date on Tata Steel products and services

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 Skills and Qualifications:

• • Bachelor's degree in business administration, marketing, or a related field
  • 1-2 years of experience in customer service
  • Excellent written and verbal communication skills
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
  • Ability to work under pressure and meet deadlines
  • Proficiency in Microsoft Office Suite