Tata Steel Recruitment 2023

The Customer Relationship Executive is responsible for providing excellent customer service to Tata Steel customers. This includes responding to customer inquiries and complaints, resolving issues in a timely and efficient manner, and providing product and service information. The Customer Relationship Executive must be able to work independently and as part of a team, and must have excellent communication and problem-solving skills.

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Responsibilities:

• Respond to customer inquiries and complaints in a timely and professional manner
• Resolve customer issues in a timely and efficient manner
• Provide product and service information to customers
• Work with other departments to resolve customer issues
• Stay up-to-date on Tata Steel products and services
• Follow company policies and procedures

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Skills:

• Excellent communication skills, both written and verbal
• Strong customer service skills
• Problem-solving skills
• Ability to work independently and as part of a team
• Ability to work under pressure
• Attention to detail
• Proficiency in Microsoft Office Suite

Qualifications:

• Bachelor's degree in business administration, marketing, or a related field
• 1-2 years of customer service experience
• Experience in a fast-paced environment
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills