Position title
Tata Play Recruitment 2023 - Vacancy Job Alert - Customer Service Post
Job Location
India
Remote work from: IND
Base Salary
USD11,200-USD19,200 Per month
Qualifications
12th Pass /Graduate
Employment Type
Full-time
Description
Tata Play Recruitment 2023
Tata Play is seeking a dedicated and customer-centric individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued subscribers, ensuring their satisfaction and loyalty. You will handle a variety of customer inquiries, complaints, and requests, working diligently to resolve issues and maintain a positive customer experience.
Tata Play Jobs near me
Responsibilities:
- Handle customer inquiries, complaints, and requests promptly and professionally via phone, email, and chat
- Understand and resolve customer issues related to Tata Play services, including subscription plans, billing, technical support, and account management
- Provide accurate and consistent information to customers regarding Tata Play services, policies, and procedures
- Proactively identify and escalate complex customer issues to the appropriate team for further assistance
- Maintain detailed records of customer interactions and resolutions
- Adhere to company policies and procedures related to customer service and data handling
Tata Play Careers
Skills:
- Excellent communication and interpersonal skills
- Ability to listen attentively and understand customer needs
- Strong problem-solving and decision-making skills
- Ability to work independently and as part of a team
- Patience and empathy to handle difficult customer situations
- Proficiency in Microsoft Office Suite and customer relationship management (CRM) software
Hiring organization
Date posted
November 30, 2023
Valid through
March 31, 2024
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