Position title
Tata Play Recruitment 2023 - Job Card - Customer Support Post
Job Location
India
Remote work from: IND
Base Salary
USD11,200-USD18,500 Per month
Qualifications
12th Pass /Graduate
Employment Type
Full-time
Description
Tata Play Recruitment 2023
Tata Play is currently seeking highly motivated and customer-oriented individuals to join its team as Customer Support Executives. Customer Support Executives play a crucial role in providing excellent customer service and support to Tata Play's subscribers. They are responsible for handling subscriber inquiries, resolving issues, and maintaining a positive customer experience.
Tata Play Jobs near me
Responsibilities:
- Receive and respond promptly to customer inquiries via various channels, including phone, email, and chat.
- Provide accurate and helpful information regarding Tata Play's products, services, and policies.
- Resolve customer issues and concerns in a timely and efficient manner, ensuring customer satisfaction.
- Process customer orders and payments.
- Handle customer complaints and escalate complex issues to the appropriate team.
- Maintain detailed records of customer interactions and issue resolutions.
- Stay up-to-date on Tata Play's latest features, promotions, and policies.
Tata Play Careers
Skills:
- Bachelor's degree in Customer Service, Business Administration, or a related field.
- 2+ years of experience in a customer support role.
- Strong customer service skills.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
Hiring organization
Date posted
December 4, 2023
Valid through
March 31, 2024
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