Sun Pharma Recruitment 2023

Sun Pharma is a leading global pharmaceutical company, and we are looking for talented and motivated individuals to join our team as Data Analysis Assistants. As a Data Analysis Assistant, you will be responsible for collecting, cleaning, and analyzing data to support the company's business decisions. You will also be responsible for creating and maintaining reports and dashboards to communicate the results of your analysis to stakeholders.

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Responsibilities:

• Respond promptly to customer inquiries via various channels, including phone, email, and chat.
• Provide accurate and helpful information regarding Sun Pharma's products, services, and policies.
• Resolve customer issues and concerns in a timely and efficient manner, ensuring customer satisfaction.
• Process customer orders and payments.
• Handle customer complaints and escalate complex issues to the appropriate team.
• Maintain detailed records of customer interactions and issue resolutions.
• Stay up-to-date on Sun Pharma's latest features, promotions, and policies.

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Skills:

• High school diploma or equivalent.
• 2+ years of experience in a customer service role.
• Strong customer service skills.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.