Sony Recruitment 2023

The Desktop Support Technician is responsible for providing technical support to Sony employees and customers. This includes troubleshooting hardware and software problems, installing and configuring new equipment, and providing training on IT systems. The ideal candidate will have strong technical skills, excellent customer service skills, and the ability to work independently and as part of a team.

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Responsibilities:

• Provide technical support to Sony employees and customers via phone, email, and remote access.
• Troubleshoot hardware and software problems.
• Install and configure new equipment.
• Provide training on IT systems.
• Maintain documentation of technical procedures and solutions.
• Escalate complex issues to the appropriate team.

Sony Careers

Skills

• Strong technical skills, including experience with Windows, macOS, and Linux operating systems.
• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Excellent written and verbal communication skills.
• Ability to learn new technologies quickly.

Qualifications

• Associate's degree in computer science or a related field.
• 1-2 years of experience in desktop support or a related field.