Receptionist

At Dhani, our Receptionists are more than just greeters; they are the ambassadors of our brand. They ensure a smooth and seamless experience for every visitor, from patients and clients to partners and delivery personnel. As part of our team, you'll be the first point of contact, creating a warm and welcoming atmosphere while efficiently managing administrative tasks to support the overall operations of our facilities.

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Responsibilities:

Greet visitors warmly and professionally, offering assistance and directions as needed.
Manage reception duties, including answering phone calls, directing inquiries, and scheduling appointments.
Maintain accurate records of visitors, deliveries, and other administrative tasks.
Process documents and paperwork efficiently, ensuring timely completion and accuracy.
Provide excellent customer service, addressing inquiries, resolving concerns promptly, and exceeding expectations.
Maintain a clean, organized, and welcoming reception area.
Follow company policies and procedures, ensuring security and confidentiality.
Contribute to a positive and professional work environment.

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Skills:

Excellent communication, interpersonal, and organizational skills.
Ability to multitask effectively and prioritize tasks in a fast-paced environment.
Strong attention to detail and accuracy.
Positive and friendly attitude with a commitment to providing exceptional service.
Proficiency in Microsoft Office Suite and other relevant software (preferred).
Understanding of healthcare and financial services industry (preferred).

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