Realme Recruitment 2023

The Concierge is responsible for providing exceptional customer service to Realme customers. This includes providing information and assistance with products, services, and policies; making reservations; and resolving customer issues. The Concierge must be a highly motivated and customer-oriented individual with excellent communication and problem-solving skills.

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Responsibilities:

• Provide information and assistance to customers about Realme products, services, and policies.
• Make reservations for customers.
• Resolve customer issues in a timely and efficient manner.
• Handle customer complaints in a professional and courteous manner.
• Maintain a positive and helpful attitude at all times.
• Other duties as assigned.

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Skills:

• Excellent communication skills, both written and verbal.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.
• Ability to handle multiple tasks simultaneously.
• Excellent customer service skills.
• Proficient in Microsoft Office Suite.

Qualifications:

• High school diploma or equivalent.
• 1-2 years of customer service experience.
• Experience with hotel or resort concierge operations preferred.