PolicyAdvisor Jobs

PolicyAdvisor, India's leading online insurance marketplace, is looking for enthusiastic and customer-focused individuals to join our team as Cashiers. In this role, you'll be the welcoming face at our customer service centers, guiding policyholders through payments and ensuring a smooth financial experience.

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Responsibilities:

• Payment Maestro: Process customer payments for policy premiums, renewals, and other transactions accurately and efficiently, using various payment methods.
• Clarity Champion: Answer customer queries regarding payment options, transaction details, and receipts, ensuring clear and concise communication.
• Problem-Solver Extraordinaire: Resolve payment-related issues with a calm and friendly demeanor, finding solutions and exceeding customer expectations.

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Skills & Qualifications:

• Customer Magic: Excellent communication and interpersonal skills with the ability to build rapport and trust with customers.
• Accuracy Ace: Highly detail-oriented with strong math skills and a commitment to error-free transactions.
• Tech-Savvy: Familiarity with basic computer applications and a willingness to learn new technologies.
• Team Player: Ability to work collaboratively within a fast-paced environment and contribute effectively to the team's success.
• Fresh Graduate Welcome: A bachelor's degree in any relevant field or equivalent experience is desirable, but fresh graduates with a passion for customer service are highly encouraged to apply.

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