Paytm Recruitment 2023

The Customer Care Agent is responsible for providing excellent customer service to Paytm users. This includes resolving customer issues, answering questions, and providing support. The ideal candidate will be able to think critically and solve problems, as well as communicate effectively with customers.

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Responsibilities:

• Answer customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide support for Paytm products and services
• Escalate complex issues to the appropriate team
• Maintain a positive and professional demeanor

Paytm Careers

Skills:

• Excellent communication skills, both written and verbal
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to work under pressure
• Knowledge of Paytm products and services

Qualifications:

• Bachelor's degree in a related field
• 1-2 years of customer service experience
• Excellent communication skills
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to work under pressure