Nykaa Recruitment 2023

The Customer Service Representative is responsible for providing excellent customer service to Nykaa customers via phone, email, and chat. This includes answering customer questions, resolving issues, and providing product and service information. The ideal candidate will have a strong understanding of the beauty industry and be able to provide customers with personalized recommendations.

Nykaa Jobs near me

Responsibilities:

• Answer customer questions and inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide product and service information to customers
• Understand the beauty industry and be able to provide personalized recommendations
• Work with other departments to resolve customer issues
• Maintain a positive and professional attitude at all times

Nykaa Careers

Skills:

• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Ability to work under pressure
• Knowledge of the beauty industry is a plus

Qualifications:

• Bachelor's degree in a related field, or equivalent experience
• 1+ years of customer service experience in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Excellent typing and grammar skills