Position title
Nykaa Recruitment 2023 - Freshers Jobs - Customer Service Trainee Post
Job Location
India
Remote work from: IND
Base Salary
USD10,500-USD17,800 Per month
Qualifications
Graduate, 12th
Employment Type
Full-time
Description
Nykaa Recruitment 2023
Nykaa, India's leading beauty and lifestyle platform, is seeking passionate and service-oriented individuals to join our growing team as Customer Service Trainees. If you have a knack for helping people and are eager to learn about the beauty industry, this is the perfect opportunity for you.
Nykaa Jobs near me
Responsibilities
- Respond to customer inquiries and complaints:
- Answer phone calls, emails, and chats from customers promptly and courteously.
- Understand customer concerns and identify the root of their issues.
- Provide accurate and up-to-date information on Nykaa products, services, and policies.
- Resolve customer issues efficiently and effectively.
- Maintain and enhance customer relationships:
- Build rapport with customers and foster a positive and helpful experience.
- Go the extra mile to exceed customer expectations and provide a satisfying experience.
- Actively listen to customer feedback and suggestions for improvement.
- Learn and grow:
- Undergo comprehensive training on Nykaa products, services, and customer service best practices.
- Attend workshops and webinars to continuously improve your skills and knowledge.
- Seek feedback and actively work on improving your performance.
- Contribute to team success:
- Work collaboratively with other team members to ensure smooth customer service operations.
- Share knowledge and expertise with colleagues.
- Maintain a positive and supportive work environment.
Nykaa Careers
Skills
- Bachelor's degree (preferred).
- Fresh graduates or candidates with less than 1 year of experience.
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical abilities.
- Ability to work independently and as part of a team.
- Detail-oriented and highly organized.
- Proficient in MS Office Suite.
- Fluency in English is mandatory.
- Passion for the beauty industry and a desire to learn.
- Customer-centric and service-oriented mindset.
Hiring organization
Date posted
December 9, 2023
Valid through
March 31, 2024
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