Nykaa Recruitment 2023

The Customer Service Executive is responsible for providing excellent customer service to Nykaa's customers. This includes answering customer inquiries via phone, email, and chat; resolving customer complaints; and providing product information and support. The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent communication and problem-solving skills.

Nykaa Jobs near me

Responsibilities:

• Answer customer inquiries via phone, email, and chat in a timely and efficient manner
• Resolve customer complaints in a professional and satisfactory manner
• Provide product information and support to customers
• Work with other departments to ensure that customer issues are resolved quickly and effectively
• Stay up-to-date on Nykaa's products and services
• Maintain a positive and helpful attitude

Nykaa Careers

Skills:

• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Ability to work under pressure
• Knowledge of the beauty industry is a plus

Qualifications:

• Bachelor's degree in a related field
• 1-2 years of experience in customer service
• Excellent communication and problem-solving skills
• Strong customer service orientation
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite