Lenskart Recruitment 2023

Lenskart is looking for passionate and customer-centric individuals to join its Customer Service Executive team. In this role, you will be responsible for providing excellent customer service to Lenskart customers across a variety of channels, including phone, email, and chat. You will also be responsible for resolving customer issues in a timely and efficient manner, and providing customers with information about Lenskart's products and services.

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Responsibilities

• Provide excellent customer service to Lenskart customers across a variety of channels, including phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide customers with information about Lenskart's products and services
• Build and maintain relationships with customers
• Collect and analyze customer feedback
• Identify and recommend ways to improve the customer experience

Lenskart Careers

Skills

• Strong customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Experience with customer service software is a plus
• Experience with the optical industry is a plus