Lenskart Recruitment 2023

Lenskart is seeking energetic and customer-centric individuals to join their growing team as Customer Care Executives. As a Customer Care Executive, you will be the first point of contact for customers and responsible for resolving their inquiries and orders.

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Responsibilities

• Answer customer inquiries promptly and professionally through phone, email, and chat.
• Process customer orders accurately and efficiently.
• Resolve customer issues and complaints to their satisfaction.
• Provide information about Lenskart products and services.
• Maintain accurate records of customer interactions.
• Upsell and cross-sell Lenskart products and services.
• Contribute to a positive and helpful customer experience.

Lenskart Careers

Skills

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Excellent time management and organizational skills.
• Proficient in computer skills and Microsoft Office Suite.
• Passion for customer service and a desire to help others.
• Bachelor's degree or equivalent (preferred).