Jio Recruitment 2023

The Customer Support Analyst is responsible for providing technical support and customer service to Jio customers. This includes resolving technical issues, answering customer inquiries, and providing general support. The ideal candidate will have strong communication and problem-solving skills, as well as a passion for helping others.

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Responsibilities:

• Provide technical support to Jio customers via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Answer customer inquiries in a friendly and professional manner
• Escalate complex issues to the appropriate team
• Stay up-to-date on the latest Jio products and services
• Work with other team members to improve the customer support experience

Jio Careers

Skills:

• Strong communication skills, both verbal and written
• Excellent problem-solving skills
• Ability to work independently and as part of a team
• Customer-oriented attitude
• Proficient in Microsoft Office Suite
• Experience with customer support software

Qualifications:

• Bachelor's degree in a related field
• 1-2 years of experience in customer support
• Strong understanding of telecommunications and/or networking