Jio Recruitment 2023

The Customer Care Agent is responsible for providing excellent customer service to Jio customers. This includes answering customer queries, resolving customer issues, and providing customer support. The ideal candidate will have a strong understanding of Jio products and services, as well as excellent communication and problem-solving skills.

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Responsibilities:

• Answer customer queries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide customer support and information
• Upsell and cross-sell Jio products and services
• Maintain accurate customer records
• Follow all company policies and procedures

Jio Careers

Skills:

• Excellent communication skills, both written and verbal
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Ability to work under pressure
• Knowledge of Jio products and services
• Proficiency in Microsoft Office Suite

Qualifications:

• Bachelor's degree in a related field
• 1+ year of customer service experience
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Ability to work under pressure
• Proficiency in Microsoft Office Suite