ITC Limited Recruitment 2023-24

ITC Limited, one of India's most respected and diversified conglomerates, is searching for passionate and strategic Customer Success Managers to join our dynamic team. In this vital role, you'll be the trusted advisor and advocate for our diverse customer base, ensuring their success and satisfaction at every stage of their journey with ITC.

ITC Limited Jobs near me

Responsibilities

• Customer Champion: Proactively manage and build strong relationships with assigned customers, understanding their needs, challenges, and goals.
• Success Architect: Develop and implement tailored customer success plans, recommending ITC products and services to maximize their value and drive business growth.
• Problem-Solving Ace: Collaborate with internal teams to resolve customer issues efficiently and effectively, exceeding expectations and building trust.
• Data Decoder: Analyze customer data and feedback to identify opportunities for improvement and personalize the customer experience.
• Growth Advocate: Actively engage customers in product updates, training sessions, and industry trends, fostering long-term partnerships and loyalty.

ITC Limited Careers

Skills

• Relationship Maestro: Proven ability to build and nurture strong relationships with diverse stakeholders.
• Strategic Thinker: A keen understanding of business needs and the ability to develop impactful customer success strategies.
• Problem-Solving Expert: Adept at identifying and resolving complex customer issues with a calm and positive demeanor.
• Communication Ninja: Excellent written and verbal communication skills, with the ability to tailor your approach to different audiences.
• Data Analyst: Strong analytical skills and the ability to translate data into actionable insights for improving customer relationships.
• Team Player: Collaborative spirit and the ability to work effectively with cross-functional teams.