Position title
Infosys Recruitment 2023 - Free Job Alerts - Customer Service Specialist Posts
Job Location
India
Remote work from: IND




Base Salary
USD27,000-USD35,800 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Infosys Recruitment 2023

The Customer Service Specialist is responsible for providing excellent customer service to Infosys clients. This includes answering customer inquiries, resolving customer issues, and providing technical support. The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent communication and problem-solving skills.



Infosys Jobs near me

Responsibilities:

  • Answer customer inquiries via phone, email, and chat
  • Resolve customer issues in a timely and efficient manner
  • Provide technical support to customers
  • Escalate customer issues to the appropriate level as needed
  • Maintain accurate records of customer interactions
  • Follow all company policies and procedures



Infosys Careers

  • Skills:
    • Excellent customer service skills
    • Strong communication skills
    • Excellent problem-solving skills
    • Ability to work independently and as part of a team
    • Proficient in Microsoft Office Suite
    • Bilingual (English and Hindi) preferred

    Qualifications:

    • Bachelor's degree in Business Administration, Information Technology, or a related field
    • 1-2 years of customer service experience
    • Strong understanding of customer service principles and practices
    • Excellent communication and problem-solving skills
Important Links

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Date posted
August 26, 2023
Valid through
December 31, 2023
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Position: Infosys Recruitment 2023 - Free Job Alerts - Customer Service Specialist Posts

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