Indigo Recruitment 2023

IndiGo, India's leading airline, is seeking a highly motivated and customer-centric Front-Line Employee to join our dynamic team. As a Front-Line Employee, you will play a key role in ensuring that our passengers have a seamless and enjoyable travel experience.

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Responsibilities:

• Provide exceptional customer service to passengers, handling inquiries, complaints, and special requests with a positive and professional attitude
• Assist passengers with check-in, boarding, baggage handling, and other travel-related needs
• Maintain a clean, organized, and safe working environment
• Adhere to company policies and procedures

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Skills:

• Excellent communication and interpersonal skills
• Ability to build rapport and trust with customers
• Problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Strong attention to detail and accuracy
• Fluency in English and Hindi