Indigo Recruitment 2023

Indigo Customer Success Associates are responsible for building and maintaining relationships with Indigo customers, and for helping them to get the most value out of Indigo's products and services. They work closely with customers to understand their needs and challenges, and to develop and implement solutions that help them to achieve their goals.

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Responsibilities

• Build and maintain relationships with Indigo customers
• Understand customer needs and challenges
• Develop and implement solutions to help customers achieve their goals
• Educate and train customers on Indigo's products and services
• Provide technical support to customers
• Collect and analyze customer feedback
• Escalate complex issues to the appropriate team

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Skills

• Strong customer service and relationship building skills
• Ability to understand and solve customer problems
• Ability to communicate complex information in a clear and concise manner
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and other relevant software