Indigo Recruitment 2023

Indigo Customer Service Executives are responsible for providing excellent customer service to Indigo's passengers. They work closely with passengers to resolve their issues and ensure that they have a positive experience flying with Indigo. Indigo Customer Service Executives also play a key role in collecting feedback from passengers and identifying opportunities for improvement.

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Responsibilities

• Provide customer service to Indigo's passengers at check-in, boarding, and baggage claim
• Resolve passenger issues, such as flight delays, cancellations, and lost luggage
• Collect feedback from passengers and identify opportunities for improvement
• Promote Indigo's products and services to passengers
• Maintain a professional and courteous demeanor at all times

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Skills

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle multiple tasks simultaneously
• Ability to work under pressure
• Strong problem-solving and analytical skills