Indigo Recruitment 2023-24

Indigo Airlines is seeking a bright and enthusiastic individual to join our team as a Receptionist. In this role, you will be the first point of contact for our valued customers and guests, creating a welcoming and professional impression of our brand. You'll play a crucial role in ensuring the smooth operation of our offices and contribute to the overall success of Indigo Airlines.

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Responsibilities

• Greet visitors and guests: Welcome them warmly, understand their needs, and direct them to the appropriate departments or personnel.
• Manage phone calls and emails: Answer calls efficiently and professionally, taking accurate messages and forwarding them as needed. Respond to emails promptly and clearly.
• Maintain office reception area: Ensure the cleanliness and tidiness of the reception area, including reception desks, waiting areas, and restrooms.
• Process and distribute courier and mail: Receive, sort, and distribute incoming mail and packages to the appropriate individuals.
• Perform administrative tasks: Assist with basic administrative tasks such as scheduling appointments, handling travel arrangements, and photocopying documents.
• Maintain accurate records: Keep track of visitor information, messages, and other relevant details.

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Skills

• Excellent communication and interpersonal skills, with the ability to build rapport and handle challenging situations with diplomacy and tact.
• Strong organizational and time management skills to prioritize tasks effectively and maintain a clean and efficient workspace.
• Proficient in computer skills, including Microsoft Office Suite (Word, Excel, Outlook) and communication tools like email and phone systems.
• Attention to detail and accuracy, ensuring information is recorded and communicated correctly.
• Positive attitude and professional demeanor, representing Indigo Airlines with a smile and a helpful approach.