Hero Recruitment 2023

Hero, a leading manufacturer of motorcycles and scooters in India, is seeking a highly organized, detail-oriented, and efficient Data Entry Cum Back Office Executive to join our dynamic team. As a Data Entry Cum Back Office Executive, you will play a crucial role in providing comprehensive administrative and data entry support to Hero's operations. You will be responsible for handling a wide range of tasks, including data entry, order processing, customer inquiries, and general office management.

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Responsibilities

• Enter data accurately and promptly into various systems, including customer records, sales records, and inventory management databases
• Process customer orders efficiently, ensuring timely delivery and customer satisfaction
• Handle customer inquiries via email, phone, and chat, providing accurate information, resolving issues effectively, and upholding Hero's reputation for exceptional customer care
• Maintain accurate records of inventory levels, ensuring adequate stock availability, timely replenishment, and efficient inventory management practices
• Assist with other administrative tasks as needed, such as document preparation, filing, meeting arrangements, and general office management

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Skills:

• Strong attention to detail and commitment to accuracy, ensuring that all data entry, records, and communications are handled with precision and adherence to Hero's high standards
• Excellent organizational and time management skills, with the ability to prioritize tasks, meet deadlines, and work under pressure in a fast-paced environment
• Proficient in Microsoft Office Suite and relevant back-office management software, including proficiency in spreadsheets, databases, and presentation tools
• Ability to work independently and as part of a team, with a collaborative and results-oriented approach, demonstrating strong communication and interpersonal skills to interact effectively with colleagues and customers from diverse backgrounds
• Adaptability and flexibility to handle a variety of administrative and data entry tasks and responsibilities, with a willingness to learn new skills and adapt to changing priorities