Hero Recruitment 2023

Hero MotoCorp is seeking a passionate and customer-centric Customer Success Associate to join our team. As a Customer Success Associate, you will play a key role in building and maintaining strong relationships with our customers, ensuring their success with our products and services.

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Responsibilities

• Onboard new customers and provide training on Hero MotoCorp products and services
• Proactively identify and address customer needs and concerns
• Provide ongoing support to customers throughout their lifecycle
• Escalate complex issues to the appropriate team
• Track and measure customer satisfaction metrics

Hero Careers

Responsibilities:

• Excellent customer service skills with a proven track record of building and maintaining relationships
• Strong understanding of Hero MotoCorp products and services
• Ability to effectively communicate with customers both verbally and in writing
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team