HDFC Bank Recruitment 2023

The Client Service Specialist is responsible for providing excellent customer service to HDFC Bank's clients. This includes answering customer questions and resolving customer issues in a timely and professional manner. The Client Service Specialist will also be responsible for promoting HDFC Bank's products and services to customers.

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Responsibilities:

• Answer customer questions and resolve customer issues in a timely and professional manner.
• Promote HDFC Bank's products and services to customers.
• Process customer transactions and requests.
• Maintain customer records and files.
• Escalate customer issues to the appropriate level as needed.
• Work with other departments to resolve customer issues.
• Stay up-to-date on HDFC Bank's products and services.
• Meet or exceed customer satisfaction goals.

HDFC Bank Careers

Skills:

• Strong technical skills in HDFC Bank's products and services
• Excellent communication and presentation skills
• Ability to build relationships with customers
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team

Qualifications:

• Bachelor's degree in business or a related field.
• 1-2 years of experience in customer service.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving skills.
• Ability to work under pressure.
• Proficiency in Microsoft Office Suite.