HavellsRecruitment 2023

The Concierge is responsible for providing guests with a warm and welcoming experience, and ensuring that their stay is as comfortable and enjoyable as possible. Duties include greeting guests, providing information about the hotel and surrounding area, making reservations, and arranging transportation. The ideal candidate will be friendly, outgoing, and have excellent customer service skills.

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Responsibilities:

• Greet guests and provide them with a warm and welcoming experience
• Answer questions about the hotel and surrounding area
• Make reservations for restaurants, tours, and other activities
• Arrange transportation for guests
• Provide concierge services such as laundry, dry cleaning, and room service
• Resolve guest complaints in a timely and professional manner

Havells Careers

Skills:

• Strong sales and interpersonal skills.
• Excellent communication and presentation skills.
• Technical knowledge of electrical products and solutions.
• Ability to build and maintain relationships with customers.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office Suite.

Qualifications:

• High school diploma or equivalent
• 1-2 years of experience in a customer service or hospitality role
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong organizational and problem-solving skills
• Proficiency in Microsoft Office Suite