Freecharge Recruitment 2023

The Customer Care Agent is responsible for providing excellent customer service to Freecharge customers. This includes answering customer questions, resolving issues, and providing support for Freecharge products and services. The ideal candidate will be a confident and articulate communicator with a strong understanding of customer service principles.

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Responsibilities:

• Answer customer questions and inquiries via phone, email, chat, and social media.
• Resolve customer issues in a timely and efficient manner.
• Provide support for Freecharge products and services.
• Follow company policies and procedures.
• Maintain a positive and professional demeanor at all times.

Freecharge Careers

Skills:

• Excellent communication skills, both written and verbal.
• Strong customer service skills.
• Ability to work independently and as part of a team.
• Ability to learn new information quickly.
• Ability to work under pressure.

Qualifications:

• High school diploma or equivalent.
• 1+ years of customer service experience.
• Excellent written and verbal communication skills.
• Strong customer service skills.
• Ability to work independently and as part of a team.
• Ability to learn new information quickly.
• Ability to work under pressure.