Flipkart Recruitment 2023

The Customer Officer is responsible for providing excellent customer service to Flipkart customers. This includes answering customer inquiries, resolving complaints, and providing information about products and services. The Customer Officer must be able to work independently and as part of a team, and must be able to maintain a positive and professional demeanor at all times.

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Responsibilities:

• Answer customer inquiries via phone, email, and chat.
• Resolve customer complaints in a timely and efficient manner.
• Provide information about products and services to customers.
• Work with other departments to ensure that customer issues are resolved quickly and effectively.
• Follow all company policies and procedures.

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Skills:

• Excellent customer service skills.
• Strong communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Ability to maintain a positive and professional demeanor.
• Proficiency in Microsoft Office Suite.

Qualifications:

• Bachelor's degree in business administration or a related field.
• 1-2 years of experience in customer service.
• Excellent communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Ability to maintain a positive and professional demeanor.