Flipkart Recruitment 2023

The Team Leader is responsible for leading and managing a team of employees in the fulfillment and delivery of customer orders. The Team Leader will be responsible for ensuring that the team meets all customer service standards, as well as operational and financial goals.

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Responsibilities:

• Lead and manage a team of employees
• Ensure that the team meets all customer service standards
• Optimize the team's performance to meet operational and financial goals
• Conduct regular performance reviews of team members
• Provide training and development opportunities for team members
• Resolve customer complaints and issues
• Develop and implement new processes and procedures to improve efficiency
• Work with other departments to ensure smooth and efficient operations

Flipkart Careers

Skills:

• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to work independently and as part of a team
• Ability to learn new information quickly
• Proficient in Microsoft Office Suite

Qualifications:

• Bachelor's degree in business administration or a related field
• 2+ years of experience in a leadership role in a customer service or operations environment
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite