12th pass/ Graduate
Flipkart Jobs
Join Flipkart, India's leading e-commerce marketplace, and become a Sales Executive who plays a crucial role in driving the company's growth and empowering customers with seamless online shopping experiences! In this dynamic and fast-paced environment, you'll wear many hats, handling customer inquiries, managing product listings, and contributing to a thriving online marketplace. If you're passionate about customer service, possess strong communication skills, and are eager to learn and grow in the exciting world of e-commerce, we encourage you to apply!
Flipkart Jobs near me
Responsibilities:
- Respond to customer inquiries promptly and professionally through various channels (phone, email, chat).
- Provide accurate and helpful information on products, policies, and procedures.
- Resolve customer concerns efficiently and ensure their satisfaction.
- Create and manage product listings, including titles, descriptions, and images, ensuring accuracy and completeness.
- Categorize products effectively for optimal searchability and customer discovery.
- Monitor product performance and suggest improvements to enhance sales.
- Stay updated on e-commerce trends and competitor offerings, sharing valuable insights with the team.
- Contribute to sales growth by identifying upselling and cross-selling opportunities.
- Maintain high standards of quality and efficiency in all tasks.
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Flipkart Careers
Skills:
- Ability to work independently and as part of a team in a fast-paced environment.
- Excellent written and verbal communication skills in English and Hindi (knowledge of additional regional languages a plus).
- Basic computer literacy and proficiency in MS Office Suite.
- Customer-centric approach with a genuine desire to help others.
- Detail-oriented and organized with a keen eye for accuracy.
- Ability to learn new information quickly and adapt to changing situations.
- Proactive and results-oriented with a positive attitude.
- Understanding of e-commerce concepts (a plus).
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