Position title
Flipkart Careers – Find a Job – Virtual Assistant in Flipkart
Job Location
India
Remote work from: IND




Base Salary
USD15-USD24 Per hour
Qualifications

12th pass/ Graduate

Employment Type
Full-time





Description

Flipkart Recruitment

This is your chance to become a hero in every customer's story! You'll be the first point of contact for our valued customers, addressing their inquiries, concerns, and resolving issues with enthusiasm and expertise. Your empathy, problem-solving skills, and commitment to exceeding expectations will build trust and loyalty, leaving a lasting positive impact on the Flipkart experience.

Flipkart Jobs near me

Responsibilities:

  • Be the Customer Advocate: Respond to customer inquiries across various channels (phone, email, chat) with empathy and genuine care.
  • Resolve Issues Smoothly: Analyze customer concerns, identify root causes, and offer timely and effective solutions, exceeding expectations.
  • Product & Policy Expertise: Gain in-depth knowledge of Flipkart's products, policies, and procedures to provide accurate and reliable information.
  • Build Trust & Rapport: Foster positive relationships with customers, actively listen to their feedback, and strive to build trust and loyalty.
  • Performance Champion: Meet and exceed key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction ratings.
  • Embrace Continuous Learning: Actively participate in training programs and stay updated on Flipkart's evolving offerings and policies.

   

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Flipkart Careers

Skills:

  • Exceptional communication skills: Communicate clearly, concisely, and professionally, both verbally and in writing.
  • Active listening and empathy: Genuinely understand customer concerns and demonstrate a willingness to help.
  • Problem-solving and critical thinking: Analyze situations effectively, identify root causes, and develop creative solutions.
  • Technical proficiency: Proficient in using computers and various software applications, including customer service platforms.
  • Time management and organization: Manage multiple tasks efficiently, prioritize effectively, and meet deadlines consistently.
  • Adaptability and resilience: Thrive in a fast-paced environment and readily adapt to new situations and information.

 

 

Tags: Flipkart recruitment, job opportunities, career, hiring, job search, job application, Flipkart   careers, work at Flipkart , job openings, job vacancies, job opportunities at Flipkart , Flipkart jobs, Flipkart   recruitment 2024, Flipkart hiring 2024

   

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Important Links

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Date posted
February 15, 2024
Valid through
August 31, 2024
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Position: Flipkart Careers – Find a Job – Virtual Assistant in Flipkart

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