Dhani Recruitment 2023

The Customer Officer is responsible for providing excellent customer service to Dhani customers. This includes answering customer inquiries, resolving customer issues, and providing customer support. The Customer Officer must be able to communicate effectively with customers, both in person and over the phone. They must also be able to work independently and as part of a team.

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Responsibilities:

• Answer customer inquiries by phone, email, and chat.
• Resolve customer issues in a timely and efficient manner.
• Provide customer support for products and services.
• Build and maintain positive relationships with customers.
• Follow all company policies and procedures.

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Skills:

• Excellent communication skills, both verbal and written.
• Strong customer service skills.
• Ability to work independently and as part of a team.
• Ability to work under pressure.
• Proficient in Microsoft Office Suite.

Qualifications:

• Bachelor's degree in business administration or a related field.
• 1-2 years of experience in customer service.
• Experience with CRM software.