Dhani Recruitment 2023-24

Dhani is a leading financial services provider, offering a dynamic range of products and services across healthcare, finance, and online shopping. We're committed to empowering customers with accessible financial solutions and exceptional service. As a Customer Care Associate at Dhani, you'll play a crucial role in making that commitment a reality.

Dhani Jobs Near Me

Responsibilities:

• Be the friendly voice and face of Dhani, providing exceptional customer service across multiple channels (phone, email, chat).
• Actively listen to customer inquiries, understand their needs, and provide accurate and timely information about Dhani's products and services.
• Resolve customer issues efficiently and effectively, ensuring their satisfaction and building lasting relationships.
• Proactively identify and address customer concerns, going the extra mile to exceed expectations.
• Participate in continuous learning and development to stay updated on Dhani's offerings and best practices in customer service.
• Contribute to a positive and supportive team environment, collaborating with colleagues to achieve shared goals.

Dhani Careers

Skills:

• An outgoing and enthusiastic individual with a passion for building relationships and helping others.
• Excellent communication skills, both written and verbal, with the ability to tailor your approach to diverse audiences.
• Strong problem-solving skills and the ability to think critically and find solutions in a fast-paced environment.
• A meticulous and detail-oriented individual with a commitment to accuracy and efficiency.
• Proficient in computer skills, including Microsoft Office suite and relevant customer relationship management (CRM) software.
• Ability to work independently and as part of a team, demonstrating initiative and a positive attitude.