Position title
Customer Officer – Job Search – Flipkart Careers For Experience Candidates
Job Location
India
Remote work from: IND




Base Salary
USD15-USD21 Per hour
Qualifications

12th pass/ Graduate

Employment Type
Full-time





Description

Customer Officer

As a Customer Officer at Flipkart, you'll be the friendly voice (or email!) behind our exceptional customer service. You'll be the first point of contact for our valued customers across Flipkart's diverse offerings, ensuring their online shopping experience is smooth, delightful, and leaves a lasting positive impression. From resolving inquiries about orders and deliveries to providing guidance and support, you'll play a crucial role in building trust, fostering loyalty, and making sure our customers feel like part of the Flipkart family.

Flipkart Jobs near me

Responsibilities

  • Customer Care Superhero: Address customer inquiries and concerns promptly and efficiently, ensuring their issues are resolved to their satisfaction.
  • E-commerce Guru: Possess a comprehensive understanding of Flipkart's platform, products, and services to provide accurate and helpful information to customers.
  • Proactive Problem-Solver: Anticipate potential customer needs and proactively offer solutions to prevent issues before they arise.
  • Feedback Alchemist: Actively listen to customer feedback, identify areas for improvement, and translate insights into actionable solutions to enhance the customer experience.
  • Relationship Builder: Build rapport with customers, actively listen to their feedback, and go the extra mile to exceed their expectations.
  • Team Player: Collaborate effectively with other customer success managers, sales teams, and other departments to ensure seamless customer support.

   

If You Want to Get Notifications about Various Jobs, Join our Telegram Channel Now and Get notified Daily about the Latest Jobs

Flipkart Careers

Skills

  • Minimum Bachelor's degree in any discipline preferred.
  • 2+ years of experience in customer service or a related role, ideally within the e-commerce industry.
  • Proven track record of resolving customer issues efficiently and exceeding expectations.
  • Strong understanding of online shopping platforms and e-commerce processes.
  • Excellent communication and interpersonal skills, with the ability to build rapport and handle challenging situations with empathy and professionalism.
  • Patience and a positive attitude, with the ability to stay calm under pressure.
  • Ability to work independently and as part of a team in a fast-paced environment.

 

 

 

Tags: Flipkart recruitment, job opportunities, career, hiring, job search, job application, Flipkart   careers, work at Flipkart , job openings, job vacancies, job opportunities at Flipkart , Flipkart jobs, Flipkart   recruitment 2024, Flipkart hiring 2024

   

If You Want to Get Notification about Various Jobs, Join our WhatsApp Channel Now and Get notified Daily about Latest Jobs

Important Links

Find the Link in Apply Now Button



Date posted
February 29, 2024
Valid through
August 31, 2024
Close modal window

Position: Customer Officer – Job Search – Flipkart Careers For Experience Candidates

Thank you for submitting your application. The company will contact you shortly!

For Immediate Response please Apply From the ‘APPLY NOW button.