Position title
Customer Experience Agent In Wipro – Job Vacancy Near Me – Wipro Company Hiring Vacancy
Job Location
India
Remote work from: IND




Base Salary
USD14-USD24 Per hour
Qualifications

Graduate

Employment Type
Full-time





Description

Customer Experience Agent In Wipro

As a Customer Experience Agent, you'll be the first point of contact for our valued clients, providing them with prompt, accurate, and personalized support across various channels. You will be responsible for:

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Responsibilities:

  • Providing exceptional customer service: Handle customer inquiries, requests, and complaints through phone, email, chat, or social media.
  • Resolving issues efficiently: Diagnose and resolve customer issues promptly and effectively, ensuring their satisfaction.
  • Building strong relationships: Develop positive relationships with customers, fostering trust and loyalty towards Wipro.
  • Proactive problem-solving: Identify and anticipate customer needs, proactively offering solutions and exceeding expectations.
  • Knowledge acquisition: Continuously learn about Wipro's products, services, and policies to provide accurate and up-to-date information to customers.

   

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Skills:

  • Excellent communication and interpersonal skills: The ability to clearly articulate information, actively listen to customers, and build rapport.
  • Empathy and problem-solving skills: Understand customer needs and concerns, offering solutions with empathy and finding resolutions efficiently.
  • Technical proficiency: Familiarity with various communication channels and relevant software applications.
  • Adaptability and resilience: Thrive in a fast-paced environment and handle pressure effectively.
  • Strong work ethic and a commitment to continuous learning.

 

Tags: Wipro , recruitment, job opportunities, career, hiring, job search, job application, Wipro careers, work at Wipro , job openings, job vacancies, job opportunities at Wipro , Wipro jobs, Wipro recruitment 2024, Wipro hiring 2024

   

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Date posted
February 3, 2024
Valid through
August 31, 2024
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Position: Customer Experience Agent In Wipro – Job Vacancy Near Me – Wipro Company Hiring Vacancy

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