Customer Care Executive Jobs in Flipkart

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team. The Customer Care Executive will be responsible for handling customer queries, resolving complaints, and ensuring high levels of customer satisfaction.

Flipkart Bpo Jobs

Responsibilities:

1. Responding promptly to customer inquiries through various channels such as phone, email, and social media.
2. Resolving product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution.
3. Keeping records of customer interactions, transactions, comments, and complaints.

Flipkart Jobs in Bangalore

Skills:

1. Excellent communication and interpersonal skills.
2. Ability to handle stressful situations and remain calm.
3. Proficiency in relevant computer applications and call center systems.